DE - Commerzbank and comdirect bank - Degraded performance
Monitoring - A fix has been implemented and we are monitoring the results.
May 30, 2023 - 17:37 CEST
Investigating - Dear finleap connect customer,

We're currently experiencing degraded connectivity issues with PSD2 APIs of commerzbank and comdirect bank. Users may not be able to connect.

We are investigating this issue, and will update you as soon as we have further information.

If you have any questions in the meantime, please contact us via partnersupport@finleap.com

Best regards,
finleap connect team
May 25, 2023 - 17:31 CEST
DE - ING having technical problems
Identified - Dear finleap connect customer,

ING is experiencing technical problems with the PSD2 API. Users may currently not be able to connect/synchronize their payment accounts.

ING confirmed issue is known and they are working on a resolution.

We will update you as soon as we have further information.

Best regards,
finleap connect team
May 30, 2023 - 15:45 CEST
ES - BBVA Full outage
Investigating - Estimado cliente de finleap connect:

Hemos observado que BBVA está teniendo algunos problemas y es posible que los usuarios no puedan conectarse.

Lo estamos investigando y os pondremos al día tan pronto como tengamos más información.

Si tenéis alguna pregunta, os podéis poner en contacto con nosotros a través de soportetecnico@finleap.com

Saludos cordiales,
Equipo de finleap connect
May 24, 2023 - 14:53 CEST
ES - Ruralvia Full outage
Monitoring - Se ha aplicado una mejora y estamos supervisando los resultados.
Mar 10, 2023 - 11:07 CET
Investigating - Estimado cliente de finleap connect:

Hemos observado que Ruralvia está teniendo algunos problemas y es posible que los usuarios no puedan conectarse.

Lo estamos investigando y os pondremos al día tan pronto como tengamos más información.

Si tenéis alguna pregunta, os podéis poner en contacto con nosotros a través de soportetecnico@finleap.com

Saludos cordiales,
Equipo de finleap connect
Mar 07, 2023 - 10:01 CET
AT- Drei Banken Gruppe having technical problems
Identified - Dear finleap connect customer,

3-Banken-Gruppe (BTV Bank für Tirol und Vorarlberg, BKS Bank, Oberbank) are experiencing technical problems with their PSD2 APIs, connections may not be successfully completed.

We will update you as soon as we have further information.

If you have any questions in the meantime, please contact us via partnersupport@finleap.com

Best regards,
finleap connect team
Mar 09, 2023 - 12:01 CET
Postbank - Daily Savings and Portfolio Accounts not Available
Update - We are continuing to investigate this issue.
Feb 21, 2023 - 14:53 CET
Investigating - We are investigating issue that caused Postbank Daily savings and Portfolio accounts not being synced.
Sep 12, 2022 - 15:16 CEST
[PT] Banco Montepio - Full outage
Investigating - Dear finleap connect customer,

we see that Banco Montepio is having issues and users may not be able to connect.

We are investigating this issue, and will update you as soon as we have further information.

If you have any questions in the meantime, please contact us via soportetecnico@finleap.com

Best regards,
finleap connect team
Dec 19, 2022 - 11:50 CET
Deutsche Kreditbank (DKB) - full outage for credit card
Investigating - Dear finleap connect customer,

we see that we have a full outage with the credit card from Deutsche Kreditbank (DKB) and the users may not be able to connect.

We are investigating this issue, and will update you as soon as we have further information.

If you have any questions in the meantime, please contact us via partnersupport@finleap.com

Best regards,
finleap connect team
Sep 28, 2022 - 16:45 CEST
Uptime over the past 90 days. View historical uptime.
finX API Operational
90 days ago
100.0 % uptime
Today
One-time Account Aggregation Service Operational
90 days ago
100.0 % uptime
Today
Ongoing Account Aggregation / Auto-Sync Operational
90 days ago
100.0 % uptime
Today
Payment Initiation Service Operational
90 days ago
100.0 % uptime
Today
Categorization Operational
90 days ago
100.0 % uptime
Today
Customisable Widget Operational
90 days ago
100.0 % uptime
Today
Account Aggregation - Widget Operational
90 days ago
100.0 % uptime
Today
Payment Initiation Service - Widget Operational
90 days ago
100.0 % uptime
Today
Connectivity Availability - DE ? Partial Outage
Sparkassen Operational
Volks- und Raiffeisenbanken (+ further Atruvia supported banks) Operational
ING Partial Outage
DKB Partial Outage
Deutsche Bank Operational
Postbank Operational
Commerzbank Operational
comdirect bank Operational
UniCredit Bank Operational
Consorsbank Operational
Targobank Operational
Sparda-Banken Operational
N26 Operational
Revolut Operational
PayPal Operational
Onvista Operational
Solarisbank Operational
Connectivity Availability - AT ? Major Outage
Erste Group: Erste Bank incl. Sparkassen Operational
UniCredit Bank Austria Operational
BAWAG P.S.K. Operational
EASYBANK Operational
Revolut Operational
DolomitenBank Operational
ARZ (Volksbanken, Austrian Anadi Bank, HYPO NOE, HYPO TIROL BANK, HYPO-BANK Burgenland, bank99) Operational
Raiffeisen API (Volkskreditbank, bankdirekt AG, Raiffeisenbanken) Operational
3-Banken-Gruppe (BTV Bank für Tirol und Vorarlberg, BKS Bank, Oberbank) Major Outage
Connectivity Availability - ES ? Major Outage
BBVA Major Outage
Caixabank Operational
Banc Sabadell Operational
Abanca Operational
Unicaja Operational
Kutxabank Operational
Ibercaja Banco Operational
Caja Rural Major Outage
Santander Operational
ING Operational
Openbank Operational
Evo Banco Operational
WiZink Operational
Cajamar Operational
Bankinter Operational
Connectivity Availability - PT ? Major Outage
Caixa Geral de Depositos Operational
Santander Totta Operational
Millennium BCP Operational
Banco BPI Operational
Novobanco Operational
Activobank Operational
Bankinter Operational
Credito Agricola Operational
Banco Montepio Major Outage
Banco CTT Operational
Unicre Operational
Banco Cofidis Operational
Deutsche Bank Operational
Wizink Operational
Moey Operational
Account SwitchKit Operational
90 days ago
100.0 % uptime
Today
Account SwitchKit v1.0 Operational
90 days ago
100.0 % uptime
Today
Account SwitchKit v2.0 Operational
90 days ago
100.0 % uptime
Today
Account SwitchKit Backoffice Operational
90 days ago
100.0 % uptime
Today
Portfolio SwitchKit Operational
90 days ago
100.0 % uptime
Today
Portfolio SwitchKit User Interface Operational
90 days ago
100.0 % uptime
Today
Portfolio SwitchKit Backoffice Operational
90 days ago
100.0 % uptime
Today
Payments Accounts Directive Service Operational
90 days ago
100.0 % uptime
Today
Payments Accounts Directive Service User Interface Operational
90 days ago
100.0 % uptime
Today
Payments Accounts Directive Service Backoffice Operational
90 days ago
100.0 % uptime
Today
MVS Account Aggregation - Legacy Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
finX Shared Production Environment
Fetching
finX Shared Staging environment
Fetching
RegShield Shared Production Environment
Fetching
Account SwitchKit v1.0
Fetching
Account SwitchKit v2.0
Fetching
Account SwitchKit Backoffice
Fetching
Portfolio SwitchKit User Interface
Fetching
Portfolio SwitchKit Backoffice
Fetching
Payments Accounts Directive Service User Interface
Fetching
Payments Accounts Directive Service Backoffice
Fetching
Past Incidents
May 31, 2023

No incidents reported today.

May 30, 2023

Unresolved incidents: DE - ING having technical problems, DE - Commerzbank and comdirect bank - Degraded performance.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023
May 24, 2023
AT- UniCredt Bank Austria - Scheduled Maintenance
Completed - The scheduled maintenance has been completed.
May 24, 05:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 19:01 CEST
Scheduled - Due to maintenance activities, UniCredit Bank Austria PSD2 API redirect will not be available between Tuesday, 23.05.2023 7:00 p.m. CEST – Wednesday 24.05.2023 5:00 a.m. CEST.
May 22, 18:07 CEST
May 23, 2023
May 22, 2023

No incidents reported.

May 21, 2023

No incidents reported.

May 20, 2023

No incidents reported.

May 19, 2023
AT- Volkskreditbank Full outage
Resolved - This incident has been resolved.
May 19, 11:23 CEST
Update - We are continuing to investigate this issue.
Feb 8, 10:16 CET
Investigating - Dear finleap connect customer,

we see that Volkskreditbank is having issues and users may not be able to connect.

We are investigating this issue, and will update you as soon as we have further information.

If you have any questions in the meantime, please contact us via partnersupport@finleap.com

Best regards,
finleap connect team
Jan 19, 12:47 CET
May 18, 2023

No incidents reported.

May 17, 2023

No incidents reported.

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